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Emergency Office Network Interruption - Jan 24 (Friday) 12PM

Dear All,

We would like to inform you that we will conduct an emergency reboot on our network firewall this lunch time at around 12NN to address VPN connection issues. This may cause a few minutes of service interruption on Tower 2 Office WiFi network and FortiClient VPN. You may still access AC applications and websites in AC Portal via Zscaler Private Access when outside the office, and via personal hotspot on your corporate mobile phone in the office as a temporary workaround during the network interruption.


We apologize for any inconvenience that this may cause.


For inquiries and concerns, you may contact our AC ICT Helpdesk: 
Hotline: (02) 7-908-3400 
Email: helpdesk@ayala.com


Thank you for your usual support.

About the author

Information and Communication Technology

The ICT Department of the Company exists for the purpose of identifying, analyzing, selecting, implementing, supporting and maintaining ICT infrastructure and systems that increase overall organizational productivity and performance while also supporting the Company’s overall strategic vision and objectives. The support provided by the ICT Department plays a critical role in the Company, from strategy and policy planning, design of business processes, organizational structuring, resource management, and operational planning and control.